The policies listed here in these tabs governs the use of our website and terms that become binding by using the site or making a purchase. Please review and read ANY/ALL policies that that may apply to you.
Please remember by using this site or clicking “[I AGREE]”, you agree to these terms, conditions, refund policy and you agree to the Arbitration Agreement, and the Consent to Electronic Contracting and Communications. If you do not agree to these terms and conditions, the Arbitration Agreement, or the Consent to Electronic Contracting and Communications do not click “[I AGREE]” and stop using this site immediately. As used in the Arbitration Agreement and the Consent to Electronic Contracting and Communications, “company” “we,” “our,” and “us” mean Bonfire Productions and its successors, assigns and agents.
Welcome to the website Hippie Hustle. This website is owned and operated by Bonfire Production (BP) (the “Company,” “us,” “our,” or “we”).
These Terms and Conditions of Use (“Terms of Use“) set forth the terms and conditions under which you are authorized to use one of our websites, including any website where these Terms of Use are posted.
Through your use of our Digital Services, you consent to the practices described in these Terms of Use.
To the extent additional rules or guidelines affect your use of our Digital Services, those rules and guidelines (including our Privacy Policy) are hereby incorporated by reference into these Terms of Use. By using any of our Digital Services, you agree to these Terms of Use. If you do not agree to these Terms of Use, you should immediately stop using our Digital Services.
DESCRIPTION OF SERVICE
Our Digital Services primarily provide information and purchasing options for our festivals, events, merchandise, and other content we think would be of interest to you. To the extent new services, content or features are added to our Digital Services in the future, your use thereof is subject to these Terms of Use.
YOUR REPRESENTATIONS
As a condition of your right to use our Digital Services, you represent that you are of legal age to enter into a binding contract and that you are not a person barred from accessing the Digital Services under the laws of the United States or any other country.
RESTRICTED ACTIVITIES
You may not engage in any of the following with regard to the Digital Services (including without limitation posting or transmitting content through the Digital Services), and you agree not to use the Digital Services to:
Further, you may not:
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, Hippie Hustle, THEIR RELATED ENTITIES, SERVICE PROVIDERS, LICENSORS, AND RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS (COLLECTIVELY THE “COMPANY PARTIES”) EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, RELATED TO OUR DIGITAL SERVICES.
THE USER EXPRESSLY ASSUMES ALL RISK AND DANGER ARISING FROM OR INCIDENTAL TO THE USE OF THIS DIGITAL SERVICE, WHETHER SUCH RISKS OCCUR PRIOR TO, DURING, OR SUBSEQUENT TO THE ACTUAL USE OF THE SERVICE THE USER EXPRESSLY RELEASES THE EVENT FACILITY, LANDOWNERS, MANAGEMENT, PROMOTERS, PARTICIPANTS, PERFORMERS, ARTISTS, AND THE TICKETING AGENCY AND/OR TICKETING SERVICES PROVIDER (collectively “MANAGEMENT”) AND ALL OF THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AGENTS, FROM ANY AND ALL CLAIMS THAT THE USER HAS OR MAY HAVE THAT ARISE FROM OR ARE INCIDENTAL TO THE USE OF THE SERVICE, INCLUDING ANY CLAIMS ARISING OUT OF THE NEGLIGENCE OF MANAGEMENT OR MANAGEMENT’S OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, OR AGENTS.
COPYRIGHT AND TRADEMARK INFORMATION
All content, copyrights and other intellectual property rights in the content available on our Digital Services, including without limitation design, text, graphics, interfaces, and the selection and arrangements thereof, are owned by Hippie Hustle or Bonfire Productions with all rights reserved. In some cases, such content may be licensed to Hippie Hustle by third parties. This content is protected by the intellectual property rights of Hippie Hustle & Bonfire Productions or those owners. All content which qualifies for protection under U.S. Federal Copyright Law is subject to the exclusive jurisdiction of the Federal Court System, whether registered or unregistered. All trademarks displayed on our Digital Services are the trademarks of their respective owners, and constitute neither an endorsement nor a recommendation of such parties. In addition, such use of trademarks or links to the websites of third parties is not intended to imply, directly or indirectly, that those third parties endorse or have any affiliation with Hippie Hustle.
This policy governs the sales of all Passes, Pass Add-ons, and any other Passes offered by Hippie Hustle, or a approved third party.
Passes, or Add-ons sold through this website, or approved third party website, grant to the Customer ONLY a revocable digital license to the attendee that may be revoked without reason by HH or BP at any time.
The terms of sale of each Pass is issued pursuant to a transaction initiated on this website, or approved third party website, and is subject to any and all terms imposed by HH.
In order to be admitted to an event, each attendee must use their real full names, age, and address when purchasing admission passes, complete the online activation form with all attendees information and information must be correct and match the information on the attendees drivers license, attendee must present the original digital Admission Pass (printed passes are not accepted) in its original, undamaged, unaltered form, at check-in. Refusal to complete the activation form with all, correct, information before the activation close date will end in the revocation of entry. Entry may be refused for various reasons, including but not limited to; misconduct, intoxication, giving false information, harassing employees of HH or BP, threatening the event, attendees, or a HH employee, or any other reason seen fit, as determined by festival staff or security.
You must be 18 years old or older to purchase passes! Minors MUST have a parent attend with them, no exceptions!!
Everyone must check-in to the event, and check-out. This helps prevent kidnappings, sex trafficking, human trafficking, etc. There is no exception to this rule!
Course Maps are not to be shared online, through email, phone, text, etc for event safety
Resale or attempted resale of any Pass issued hereunder at a HIGHER PRICE than you paid for them is grounds for revoking entry without a refund. Sharing Copies of Your Passes with friends is also banned.
Admission Passes can only be sold through our Fan Network Exchange Program, or through!!
NO REFUNDS Like other music festivals, concert, and government events, our admission passes are non refundable. You may sell them or use them at a later date.
TRANSMISSION OR REPRODUCTION PROHIBITED
The holder agrees not to transmit or aid in transmitting any description, account, picture, or reproduction of the event, performance, exhibition or game for which this Pass is issued for commercial/professional use for profit, or to any competitors of Hippie Hustle. The holder grants the HH (and its designees) the right to include holder’s image, likeness, actions, and statements in any live or recorded audio, video, film, webcast, stream, or other transmission, exhibition, simulcast, or reproduction made of, or at, the Event in any medium or context for any purpose.
RESERVATION OF MANAGEMENT’S RIGHTS
Management reserves the right to revoke the license, refuse admission, or eject any person (without recourse) whose conduct is deemed by Management, at Management’s sole discretion, to be undesirable, including (but not limited to) disorderly conduct, use of vulgar or abusive language, or failure to follow Management or festival rules and directions. Undesirable conduct of any type will automatically terminate this license and all rights of the holder.
The exercise of management’s rights hereunder does not entitle the holder to a refund of the admission price or any part thereof.
This pass is a revocable license and admission may be refused if rules are violated. Passes can be sold if the original attendee can no longer attend and wishes to sell their Pass to another for what they paid for their tickets, unless the passes have been revoked.
CONSENT TO SEARCH/REFUSAL/REJECTION
Holder and holder’s belonging will be searched upon entry into the Event, and holder consents to such searches and waives any related claims that might arise against Hippie Hustle, the Event producer and its agents. If holder elects not to consent to such searches, holder will be denied entry into the Event.
COMPLIANCE WITH FACILITY RULES
The holder agrees to comply with all local, facility, and run rules that prohibit or limit alcoholic beverages, illegal drugs, controlled substances, cameras, weapons, recording devices, bundles and containers of any kind from being brought into the event premises.
ADDITIONAL PROHIBITED ITEMS
In addition to those items prohibited elsewhere in these Terms, without the express prior written permission of HH Owner, holder may not bring any of the following items into the Event (or cause any of items to enter the event): guns, flame throwers, drugs of any kind, glass bottles, aluminum bottles, knives, explosives, sling shots, weapons of any other kind, Frisbee, flags, skateboards, roller skates, hover boards, laser pointers, drones of any kind, remote controlled devices or remote controlled toys, basketballs, footballs, soccer balls, kick balls, baseball, bats, backpacks, and other items as designated by HH. Hippie Hustle reserves the right to refuse admission, or eject any person, at Event producer’s sole discretion, whose conduct is disorderly, disruptive, or who fails to follow the Event’s rules or directions, or whose language is vulgar or abusive, or for any reason seen fit by HH.
RESELLING AND PROMOTIONAL USE PROHIBITED
The Pass Holder agrees not to transmit, distribute, or sell (or aid in transmitting, distributing, or selling) , any description, account, picture, video, audio or other form of reproduction of the event or any surrounding activities.
EVENT RESCHEDULING
Hippie Hustle reserves the right to reschedule the event if needed.
Because events are subject to weather conditions, the potential danger of fire and injury, any event may be rescheduled due to weather conditions including high wind, rain, high temps, hurricane, fires, etc. We may also have to reschedule due to pandemic, or any government lock down.
Efforts to reschedule the event will be made for the next available date at the venue, where weather conditions permit. Customers Passes will be automatically transferred to the rescheduled event date.
Refunds are NOT given when events are rescheduled.
If a customer cannot attend the reschedule date, Passes can be sold to another person through our Fan Exchange Program, held for the next date.
Refunds are not given if you change your mind or can’t attend after all.
Refunds are not given because of government lockdowns.
Refunds are not given for any reason.
COMPETITOR NOT ELIGIBLE
Anyone associated with competitor companies caught trying to enter into an event will have their Pass revoked without refund and be denied entry to any/all events. A revoked Pass is NOT a reason for a refund.
RELEASE OF LIABILITY
THE HOLDER EXPRESSLY ASSUMES ALL RISK AND DANGER ARISING FROM OR INCIDENTAL TO THE EVENT FOR WHICH THE PASS IS ISSUED, WHETHER SUCH RISKS OCCUR PRIOR TO, DURING, OR SUBSEQUENT TO THE ACTUAL EVENT THE HOLDER EXPRESSLY RELEASES HH,THE EVENT FACILITY, LANDOWNERS, MANAGEMENT, PROMOTERS, PARTICIPANTS, PERFORMERS, ARTISTS, AND THE PASS AGENCY AND/OR PASS SERVICES PROVIDER (collectively “MANAGEMENT”) AND ALL OF THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AND AGENTS, FROM ANY AND ALL CLAIMS THAT THE HOLDER HAS OR MAY HAVE THAT ARISE FROM OR ARE INCIDENTAL TO THE EVENT, INCLUDING ANY CLAIMS ARISING OUT OF THE NEGLIGENCE OF MANAGEMENT OR MANAGEMENT’S OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, OR AGENTS.
RIGHT TO CHANGE POLICY
Hippie Hustle reserves the right to make changes to this policy at any time and with notice to the Customer.
By clicking “[I AGREE]”, you agree to these terms, conditions, NO REFUND policy, and you agree to the Arbitration Agreement, and the Consent to Electronic Contracting and Communications. If you do not agree to these terms and conditions, the Arbitration Agreement, or the Consent to Electronic Contracting and Communications do not click “[I AGREE]”. As used in the Arbitration Agreement and the Consent to Electronic Contracting and Communications, “we,” “our,” and “us” mean Hippie Hustl and its successors.
PRIVACY STATEMENT
WHAT DO WE DO WITH YOUR INFORMATION?
Hippie Hustle strongly believes in both minimizing the data we collect and limiting its use and purpose to only that (1) for which the Company has been given permission, (2) as necessary to deliver the Services, or (3) as the Company might be required or permitted for legal compliance or other lawful purposes if an attendee commits a crime during the festival.
Use of Your Personally Identifiable Information. Once collected, the Company may use your Personally Identifiable Information in a variety of ways including, but not limited to:
Provide service communications such as order confirmations, Sending your Passes, and customer service messages.
Respond to your emails or online requests for products, services, or information.
Processing your job application.
Fulfill and/or deliver the Services.
Communicate with you.
Detect and prevent fraud and abuse of our Services and systems.
To law enforcement if you commit a crime at our event
CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service, otherwise we do not share your information with anyone else.
PAYMENT
The payment gateway stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Hippie Hustle never see’s your payment information.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information to the payment gateway to purchase Passes, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
AGE OF CONSENT
By using this site, you represent that you are at least 18 years old.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
NO REFUNDS
Like other music festivals, concerts, and government events, we have a no refund policy. If you cannot attend you’re welcome to sell you admission passes or hold onto them for another date.
First and foremost it is our desire to hold a safe and enjoyable event. We sincerely want to be a peaceful experience for all of our attendees. Unfortunately, the harsh reality is that not all attendees come to us with good intentions. Internet fraud costs companies across the country billions of dollars every year and bullying can cause employees a significant amount of stress.
With the boom of social media and expansion of online shopping, we have elected to follow the lead of several large festivals, retailers, etc and outline our policy for anti-fraud and bullying by customers. By doing business with Hippie Hustle you agree to not partake in the following behaviors:
Screaming, derogatory, racially charged, swearing or intimidating language when speaking with our agents by telephone or online.
Stalking Employees & Threats of Harm
Stalking employees and/or their significant others on social media or in local communities. Threatening the event to cause harm to attendees.
Chargebacks & Stolen Credit Cards
Intentionally buying entry passes to purposely dispute your charge, using a stolen credit card as payment of an order, and providing fake personal information. In all listed instances of these cases we reserve the right to regain funds by turning all paperwork over to the authorities.
Social Media Bullying & Threats of Intimidation
Making false or derogatory statements about the company or products for the purpose of harming the company. This includes statements such as, “If you don’t do what I am asking, then I will leave a bad review or will go on social media to ruin your business, or falsely report you to authorities.”
Company Reviews & Dishonesty
Hippie Hustle works hard to present a quality, enjoyable event. Our goal is to have a safe, chaos free event, and repeat business. The reality is not all online reviews are honest or have pure motives. Many are placed by competitors or affiliates of competitors with the goal of harming the company. Placing dishonest or inaccurate reviews on social media platforms is not acceptable.
Anyone who violates any listed policy will instantly, and without warning, be banned from all HH & BP events, and without refund.
